-
ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options?
In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…
-
Preparing to Bridge the Utility Workforce Gap
The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…
-
The Key to Preventing Insurance Agent Burnout
According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…
-
5 Steps to Better Constituent Engagement
In today’s digital age, a county tax offices’ ability to actively encourage constituent engagement plays a crucial role in…
-
What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?
It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…
-
Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story
Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…
-
Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies
Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…
-
The Real-Life Benefits of Driving Digital Payment Adoption
The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…
-
Event Recap: Oracle Edge 2023
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
-
3 Ways Digital Payments Improve the County Tax Office Experience
It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…
