1. Preparing to Bridge the Utility Workforce Gap

    Posted on June 28, 2023

    The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…

  2. The Key to Preventing Insurance Agent Burnout 

    Posted on June 7, 2023

    According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…

  3. 5 Steps to Better Constituent Engagement 

    Posted on June 1, 2023

    In today’s digital age, a county tax offices’ ability to actively encourage constituent engagement plays a crucial role in…

  4. What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?

    Posted on May 15, 2023

    It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…

  5. Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story

    Posted on May 3, 2023

    Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…

  6. Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies 

    Posted on April 13, 2023

    Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…

  7. The Real-Life Benefits of Driving Digital Payment Adoption

    Posted on March 30, 2023

    The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…

  8. Event Recap: Oracle Edge 2023

    Posted on March 15, 2023

    Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

  9. 3 Ways Digital Payments Improve the County Tax Office Experience 

    Posted on March 9, 2023

    It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…

  10. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…