-
On-demand Webinar: the State of Digital Premium Payments
Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…
-
Enhanced Policyholder Experience Drives Digital Engagement: Client Story
EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased…
-
3 Biller Ideas for New Year’s ResolutionsÂ
Happy New Year! 2023 is in full swing and, if you’re anything like us, you may have taken some…
-
On-demand Webinar: the State of Municipal Bill Payments
Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…
-
Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and PaymentsÂ
Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between…
-
The Key to Transforming Taxpayer BehaviorÂ
Paying county taxes might be an unavoidable aspect of life, but that doesn’t mean there aren’t benefits to investing…
-
The Secret to Better JD Power Scores
For many utilities, customer satisfaction rankings like JD Power scores are a critical measure of success. As the trusted…
-
New Research: the Most Important Moment for Utility Customer SatisfactionÂ
Improving and maintaining utility customer satisfaction is a major priority for utility providers today – and for good reason….
-
True SaaS for Insurance: Meeting Policyholder Expectations Today and TomorrowÂ
As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs…
-
Video: How Ellington Mutual is Meeting Today’s Customer Expectations
Ellington Mutual has been meeting its customers’ insurance needs for nearly 150 years — the last thing its team…
