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3 Real-Life Ways Frictionless Payments Improve Revenue Collection
What do you think of when you hear the word “friction”? Maybe a point of contention you just can’t…
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What to Expect From a Modern CIS
Customer experience is on the move…literally! The boundaries of Customer Information Systems (CIS) are extended to include customer self-service,…
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Frictionless Payments Increase Policyholder Satisfaction: Client Story
As a member-owned Town Mutual Insurer, Northern Finnish Mutual Insurance Company (NFMI) and their subsidiary, NFM Auto Agency, Inc.,…
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Town of Elizabeth Saves 25 Hours/Mo. in Staff Workloads: Client Story
The Town of Elizabeth, CO, was stuck in a frustrating situation: their legacy online payment system was increasing staff…
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6 Tips for Improving Constituent Communications
For most elected officials, at least on the local level, constituent communications often present a challenge. While communications around…
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How Billers can Curb Rising Paper Costs
In the thick of the digital age, where seemingly everything is done online, the cost of paper today has…
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Bona Vista Water District Improves Staff Productivity: Client Story
The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…
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3 Billing and Payment Resolutions for Easier Collections
Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…
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6 Digital Payments Trends to Watch in 2022
Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…
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Digital Services for All: InvoiceCloud and Financial Inclusion
Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable and equal access to…
