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3 New Biller Best Practices in the Wake of COVID-19
Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…
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The Benefits of a Reconciliation Tool for Insurance Organizations
Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that leaves insurance organizations vulnerable to critical errors and needlessly consumes employee…
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Celebrating Earth Day: The Impact of Paperless Billing
This Earth Day, we’d like to highlight a self-service option in the payment route that’s beneficial for billing organizations, the planet, and highly convenient for…
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The Mobile Payment Platform Optimization Checklist
Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel of their choice is key to increasing online…
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What it Takes to Join the Invoice Cloud Implementation Team
The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: providing both a simple, online payment solution that makes our clients’ jobs easier…
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InvoiceCloud and PayPal: 4 Unique Benefits for your Organization
At InvoiceCloud, our primary focus is improving customer engagement to encourage more online payments and drive results for your organization. We’re continuously…
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How to Find the Best Online Payment Solution for Workers’ Comp
The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every corner…
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What is CX vs. UX?
User experience (UX) and customer experience (CX) are words thrown around often when referring to customer service. But what…
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Why Do Billing Organizations Need a Payment Reconciliation Tool?
Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital part…
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[Infographic]: Keeping up with Millennial policyholders
With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…