1. 3 New Biller Best Practices in the Wake of COVID-19

    Posted on May 5, 2021

    Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…

  2. The Benefits of a Reconciliation Tool for Insurance Organizations

    Posted on April 28, 2021

    Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that leaves insurance organizations vulnerable to critical errors and needlessly consumes employee…

  3. Celebrating Earth Day: The Impact of Paperless Billing

    Posted on April 22, 2021

    This Earth Day, we’d like to highlight a self-service option in the payment route that’s beneficial for billing organizations, the planet, and highly convenient for…

  4. The Mobile Payment Platform Optimization Checklist

    Posted on April 14, 2021

    Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel of their choice is key to increasing online…

  5. What it Takes to Join the Invoice Cloud Implementation Team

    Posted on April 7, 2021

    The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: providing both a simple, online payment solution that makes our clients’ jobs easier…

  6. InvoiceCloud and PayPal: 4 Unique Benefits for your Organization

    Posted on March 29, 2021

    At InvoiceCloud, our primary focus is improving customer engagement to encourage more online payments and drive results for your organization. We’re continuously…

  7. How to Find the Best Online Payment Solution for Workers’ Comp

    Posted on March 17, 2021

    The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every corner…

  8. What is CX vs. UX?

    Posted on March 10, 2021

    User experience (UX) and customer experience (CX) are words thrown around often when referring to customer service. But what…

  9. Why Do Billing Organizations Need a Payment Reconciliation Tool?

    Posted on March 3, 2021

    Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital part…

  10. [Infographic]: Keeping up with Millennial policyholders

    Posted on February 24, 2021

    With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…