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5 Benefits of Improving the Online Payment Experience
Keeping up with customer expectations is a challenge for most organizations, particularly when it comes to creating a good…
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Why Now is the Time to Innovate, Despite Uncertainty
There’s no denying that, in a relatively short period of time, the world has changed significantly. These changes have…
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4 Benefits of SaaS for Insurance Companies
Anyone who has been involved in purchasing software for their organization has heard of the term SaaS, or Software…
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4 Ways to Encourage Customers to Pay Bills Online
As organizations and individuals continue to adapt to the quickly-changing health situation, many billers are looking for ways to…
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How Improving Self-Service Increases Revenue: Client Story
One of the most common challenges currently faced by water utility companies is the issue of rising water rates….
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Arming Customers with Self-Service to Combat Rising Water Costs
Water is crucial to life. Without it, humans would not survive for more than 3 to 4 days. But…
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Is Your EBPP Providing a Bad User Experience?
Consumers’ needs are constantly changing, but one thing remains the same—they expect an outstanding user experience (UX) every step…
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What is Cloudwashing? How to Identify a True SaaS Solution
As organizations become more familiar with the benefits of SaaS, or Software as a Service, the demand for this…
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What is SaaS — and Why is it Necessary for Payments?
If you have ever purchased software for your organization, you have likely heard the term SaaS, or Software as…
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How Helping Payers Go Paperless Boosts Efficiency: Client Story
For many utility companies, billing customers and collecting payments can be a challenge. Specifically, organizations struggle with keeping costs…
