1. Demographic Breakdown: Payment Channel Preferences by Age, Income, and Region

    Posted on March 21, 2024

    Investigating data demographically is paramount due to the inherent diversity in payment channel preferences among individuals. Recognizing that not…

  2. Rethinking Transaction Fees: The Unexpected Benefits for Businesses

    Posted on March 15, 2024

    In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…

  3. How Do Customers Prefer to Resolve Payment Issues?

    Posted on February 29, 2024

    In the realm of digital transactions, challenges often surface, stemming from a variety of sources ranging from user errors…

  4. ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

    Posted on July 27, 2023

    In parts one and two of this series, we delved into understanding what ACH payments are and explored the…

  5. ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

    Posted on July 20, 2023

    In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…

  6. ACH Series, Part 1: What is an ACH Payment and How Does it Work?

    Posted on June 14, 2023

    Every day, billions of dollars move through a payment system called the Automated Clearing House (ACH), a complex but…

  7. 5 Steps to Better Constituent Engagement 

    Posted on June 1, 2023

    In today’s digital age, a county tax offices’ ability to actively encourage constituent engagement plays a crucial role in…

  8. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

  9. What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch) 

    Posted on February 16, 2023

    We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…

  10. 3 Contactless Payment Options to Help Combat Flu Season 

    Posted on November 30, 2022

    Fall and winter usher in some lovely end-of-year milestones – the holiday season, time with family, and some truly…