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Claims Automation: Balancing CX and Efficiency to Shape the Future of Insurance
Claims automation is transforming the insurance industry, allowing insurers to balance customer experience (CX) with operational efficiency. To stay…
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Harnessing SaaS to Transform the Policyholder Experience
Insurance continues to undergo rapid transformation, driven by rising customer expectations and the increasing frequency of catastrophic claims. Automation…
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3 Strategies for Preventing Delinquent Premium Payments
One of the most prominent reasons insurance carriers lose policies is due to late or delinquent premium payments. Besides…
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Research: Achieving Effective Claims Payments
Insurance exists to mitigate the fallout from some of life’s most disruptive events. As such, claims are one of…
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Sapiens Podcast: Changing Trends in Online Financial Transactions
Online financial transactions are here to stay in the insurance industry. With their speed, security, and ease of processing,…
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Podcast: Delivering Seamless Digital Policyholder Experiences
For insurers committed to improving digital policyholder experiences, digitizing payments should be a priority. Payments are where the rubber…
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The Evolution of Insurance Claims
Insurance claims are a concept that’s been around for centuries. These payments alleviate financial burdens during some of the…
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How do Americans Prefer to Receive Claims Payments?
When it comes to policyholder experience, the claims payment process is the moment of truth. From an experience perspective,…
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InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution
In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…
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Attracting Millennials to the Insurance Industry Workforce
Originally published on September 7, 2023 at ALM PropertyCasualty360. The insurance industry is in the midst of a talent…
