1. How do Americans Prefer to Receive Claims Payments?

    Posted on February 23, 2024

    When it comes to policyholder experience, the claims payment process is the moment of truth. From an experience perspective,…

  2. InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution

    Posted on October 4, 2023

    In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…

  3. Attracting Millennials to the Insurance Industry Workforce

    Posted on September 7, 2023

    Originally published on September 7, 2023 at ALM PropertyCasualty360. The insurance industry is in the midst of a talent…

  4. Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments

    Posted on August 10, 2023

    The insurance industry is facing a talent shortage several years in the making, at a time when business expenses…

  5. How Automating Premium Payments Reduces Costs and Workloads 

    Posted on June 21, 2023

    The challenges of inflation have significantly impacted our nation, and the insurance industry is no exception. Despite hopeful projections…

  6. The Key to Preventing Insurance Agent Burnout 

    Posted on June 7, 2023

    According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…

  7. What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?

    Posted on May 15, 2023

    It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…

  8. Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies 

    Posted on April 13, 2023

    Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…

  9. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

  10. True SaaS for Insurance: Meeting Policyholder Expectations Today and Tomorrow 

    Posted on September 23, 2022

    As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs…