1. Webinar Recap: 4 Tips to Increase Online Adoption

    Posted on October 7, 2020

    When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its…

  2. Master Customer Engagement with Intelligent Communications

    Posted on August 5, 2020

    At its core, customer engagement is about encouraging customers to take actions that drive beneficial results for them and…

  3. Creating a Good User Experience for Online Payments

    Posted on May 20, 2020

    In a recent blog post, we discussed the benefits of improving the online payment experience. We detailed how a…

  4. 4 Ways to Encourage Customers to Pay Bills Online

    Posted on April 15, 2020

    As organizations and individuals continue to adapt to the quickly-changing health situation, many billers are looking for ways to…

  5. How Improving Self-Service Increases Revenue: Client Story

    Posted on April 8, 2020

    One of the most common challenges currently faced by water utility companies is the issue of rising water rates….

  6. Arming Customers with Self-Service to Combat Rising Water Costs

    Posted on April 1, 2020

    Water is crucial to life. Without it, humans would not survive for more than 3 to 4 days. But…