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Event Recap: 2025 Oracle Edge Summit
Oracle Energy and Water’s Customer Edge Summit is a one-of-a-kind event for utility professionals to share lessons learned, best…
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Webinar Recap: Encouraging Check Writers to Adopt Digital Payments
In this fast-paced, digital age, it’s interesting to see how some people still hold on to their time-honored habits….
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Infographic: The Payment Delinquencies Roadmap
Payment delinquencies can cause significant challenges for both payers and billers. For payers, delinquencies can lead to anything from…
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3 Strategies for Preventing Delinquent Premium Payments
One of the most prominent reasons insurance carriers lose policies is due to late or delinquent premium payments. Besides…
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3 Strategies for Reducing Delinquent Utility Payments
Energy service providers across the U.S. are struggling with the consequences of late and delinquent utility payments, while service…
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How Can Billers Empower Non-English Speaking Customers?
The convenience of online bill payments has undoubtedly transformed the lives of many Americans. However, this is not a…
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Enabling Digital Payments for Everyone: What We Mean and Why It Matters
There’s no “one way” to do anything. If there was, you’d never get to weigh in on how you…
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How Does the 55+ Population Prefer to Pay Their Bills?
Despite the convenience online payments offers many people, these digital options have historically been met with reluctance from specific…
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Webinar Recap: Encouraging Self-Service Among Digitally Reluctant Customers
Among your customer base, there are likely segments who have been historically resistant to using your digital payment options….
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The Long-Reaching Impact of Paperless Adoption
In today’s digital age, the transition to paperless billing and the ongoing effort to drive paperless adoption is not…
