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One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…
Tags: digital payments, infographic, online payment system, online payments, saas

Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest, top-of-mind challenge that keeps insurers up…
Tags: adoption, customer frustration, insurance, one-time payment, online payments, policyholder experience, saas, self-service

Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…
Tags: adoption, digital payments, omni-channel, saas, user experience

The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: providing both a simple, online payment solution that makes our clients’ jobs easier…
Tags: culture, implementations, online payment system, saas, values

With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity can be summed up…
Tags: adoption, customer engagement, customer experience, customer frustration, ebpp, online payment system, saas, user experience

With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time…
Tags: digital payments, ebpp, online payments, research, saas, security

Software as a service (SaaS) has numerous benefits that make it the preferred software choice for many organizations. Beyond…
Tags: ebpp, online payment system, saas

One of the biggest challenges for insurance organizations today is maintaining a competitive edge in a crowded, fast-moving industry….
Tags: client stories, customer experience, saas

Anyone who has been involved in purchasing software for their organization has heard of the term SaaS, or Software…
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