Top 5 Biller Resources of 2023

We can hardly believe it, but it’s time to bid farewell to another memorable year. Just as your team…

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Tags: adoption, client stories, product, saas, security

San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…

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Tags: adoption, client stories, customer experience, customer frustration, customer satisfaction, digital payments, ebpp, online payment system, online payments, saas, security, user experience

Digital Payments as a Solution to Rising Check Fraud  

Check fraud remains a significant problem in America, with losses estimated to be in the billions of dollars each…

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Tags: digital payments, ebpp, online payment system, online payments, saas, security

Event Recap: Oracle Edge 2023

Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

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Tags: client stories, customer engagement, customer experience, customer satisfaction, digital payments, ebpp, google pay, mobile wallet, online payment system, online payments, partnerships, saas, self-service, utilities

Enhanced Policyholder Experience Drives Digital Engagement: Client Story

EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased…

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Tags: adoption, client stories, customer effort, customer engagement, customer frustration, customer satisfaction, digital payments, insurance, saas

True SaaS for Insurance: Meeting Policyholder Expectations Today and Tomorrow 

As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs…

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Tags: client stories, customer churn, customer satisfaction, digital payments, ebpp, insurance, policyholder experience, saas, Uncategorized, user experience

3 Real-Life Ways Frictionless Payments Improve Revenue Collection

What do you think of when you hear the word “friction”? Maybe a point of contention you just can’t…

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Tags: adoption, customer experience, customer frustration, customer satisfaction, digital payments, omni-channel, online payment system, saas, user experience

Frictionless Payments Increase Policyholder Satisfaction: Client Story

As a member-owned Town Mutual Insurer, Northern Finnish Mutual Insurance Company (NFMI) and their subsidiary, NFM Auto Agency, Inc.,…

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Tags: customer engagement, customer satisfaction, digital payments, online payment system, policyholder experience, saas