Rethinking Transaction Fees: The Unexpected Benefits for Businesses

In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…

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Tags: adoption, client stories, customer experience, customer frustration, customer satisfaction, digital payments, ebpp, omni-channel, online payment system, online payments, research, user experience

Top 5 Biller Resources of 2023

We can hardly believe it, but it’s time to bid farewell to another memorable year. Just as your team…

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Tags: adoption, client stories, product, saas, security

San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…

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Tags: adoption, client stories, customer experience, customer frustration, customer satisfaction, digital payments, ebpp, online payment system, online payments, saas, security, user experience

InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution

In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…

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Tags: client stories, digital payments, ebpp, insurance, online payment system, online payments, policyholder experience, user experience

LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story

LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…

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Tags: adoption, client stories, customer experience, customer frustration, digital payments, ebpp, online payment system, online payments, user experience, utilities

InvoiceCloud at U2030’s SPARK Annual Meeting

InvoiceCloud was thrilled to participate in Utility 2030’s (U2030) Annual SPARK Meeting last week. Established in January 2020, U2030…

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Tags: client stories, utilities

The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client Story 

The City of Hagerstown, Maryland was stuck dealing with a problematic digital billing and payment solution. The system’s rigid…

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Tags: adoption, client stories, customer experience, digital payments, ebpp, online payment system, online payments, self-service, user experience, utilities