![Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story](https://invoicecloud.net/wp-content/uploads/2023/10/img-bl-mpw-watertower.jpg)
Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…
Tags: adoption, client stories, customer engagement, customer experience, customer frustration, customer satisfaction, digital payments, ebpp, integrations, online payment system, online payments, partnerships, self-service, user experience, utilities
![The Results of Truckee Meadows’ Successful Paperless Billing Adoption Campaign](https://invoicecloud.net/wp-content/uploads/2023/10/img-bl-truckee-meadows-water-authority-1.jpg)
Paperless billing adoption (the option to receive a bill digitally) has become an increasingly popular self-service option in recent…
Tags: adoption, client stories, online payment system, self-service
![Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies](https://invoicecloud.net/wp-content/uploads/2023/10/img-bl-georgia-farm-bureau-3.jpg)
Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…
Tags: adoption, client stories, customer churn, customer engagement, customer experience, customer frustration, customer satisfaction, digital payments, ebpp, insurance, online payment system, online payments, policyholder experience
![The Real-Life Benefits of Driving Digital Payment Adoption](https://invoicecloud.net/wp-content/uploads/2023/10/img-bl-driving-digital-payment-adoption.jpg)
The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…
Tags: adoption, client stories, customer effort, customer engagement, customer experience, customer frustration, customer satisfaction, digital payments, ebpp, online payment system, online payments, self-service
![Event Recap: Oracle Edge 2023](https://invoicecloud.net/wp-content/uploads/2023/10/img-bl-self-service-oracle-edge-recap.jpg)
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
Tags: client stories, customer engagement, customer experience, customer satisfaction, digital payments, ebpp, google pay, mobile wallet, online payment system, online payments, partnerships, saas, self-service, utilities
![Enhanced Policyholder Experience Drives Digital Engagement: Client Story](https://invoicecloud.net/wp-content/uploads/2023/10/img-bl-empro-insurance.jpg)
EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased…
Tags: adoption, client stories, customer effort, customer engagement, customer frustration, customer satisfaction, digital payments, insurance, saas
![USPS Announces New Postage Rates for 2023](https://invoicecloud.net/wp-content/uploads/2023/10/img-bl-usps-prices.jpg)
Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…
Tags: adoption, client stories, digital payments, online payments, self-service
![Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience](https://invoicecloud.net/wp-content/uploads/2023/10/img_bl_truckee_meadows_tbn1.jpg)
Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, wasstruggling to stabilize rates and improve internal operations with…
Tags: adoption, client stories, customer engagement, customer experience, digital payments, ebpp, online payment system, online payments, self-service, utilities
![Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and Payments](https://invoicecloud.net/wp-content/uploads/2023/10/img_bl_farmers2.jpg)
Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between…
Tags: client stories, customer effort, customer experience, customer satisfaction, digital payments, insurance