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Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments
The insurance industry is facing a talent shortage several years in the making, at a time when business expenses…
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The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client StoryÂ
The City of Hagerstown, Maryland was stuck dealing with a problematic digital billing and payment solution. The system’s rigid…
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ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment SolutionÂ
In parts one and two of this series, we delved into understanding what ACH payments are and explored the…
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ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options?Â
In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…
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Preparing to Bridge the Utility Workforce Gap
The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…
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How Automating Premium Payments Reduces Costs and WorkloadsÂ
The challenges of inflation have significantly impacted our nation, and the insurance industry is no exception. Despite hopeful projections…
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ACH Series, Part 1: What is an ACH Payment and How Does it Work?
Every day, billions of dollars move through a payment system called the Automated Clearing House (ACH), a complex but…
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The Key to Preventing Insurance Agent BurnoutÂ
According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…
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5 Steps to Better Constituent EngagementÂ
In today’s digital age, a county tax offices’ ability to actively encourage constituent engagement plays a crucial role in…
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What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?
It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…
