1. Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story

    Posted on May 3, 2023

    Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…

  2. 3 Benefits of Automatically Matching Electronic Payments to Open Invoices 

    Posted on April 26, 2023

    Of all the valuable resources billing organizations are looking to conserve these days, time is the most finite. Whether…

  3. The Results of Truckee Meadows’ Successful Paperless Billing Adoption Campaign

    Posted on April 20, 2023

    Paperless billing adoption (the option to receive a bill digitally) has become an increasingly popular self-service option in recent…

  4. Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies 

    Posted on April 13, 2023

    Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…

  5. The Real-Life Benefits of Driving Digital Payment Adoption

    Posted on March 30, 2023

    The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…

  6. Digital Payments as a Solution to Rising Check Fraud  

    Posted on March 22, 2023

    Check fraud remains a significant problem in America, with losses estimated to be in the billions of dollars each…

  7. 3 Ways Digital Payments Improve the County Tax Office Experience 

    Posted on March 9, 2023

    It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…

  8. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

  9. What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch) 

    Posted on February 16, 2023

    We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…

  10. Infographic: The State of Online Payments Today

    Posted on January 26, 2023

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…