1. Mail Fraud: How Digital Payments Can Offset the Rising Threat

    Posted on February 15, 2024

    Despite our increasingly paperless world, mail fraud has emerged as a pervasive and evolving threat — in fact, mail…

  2. Infographic: The Annual State of Online Payments

    Posted on January 26, 2024

    In today’s billing and payment landscape, insights into how customers prefer to receive bills, make payments, and connect with…

  3. The 2024 Payment Experience Checklist

    Posted on January 5, 2024

    As we embrace the dawn of a new year, it’s the perfect time for billing organizations to reflect on…

  4. 3 Bill Payment Trends to Know for 2024

    Posted on December 8, 2023

    Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…

  5. San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

    Posted on October 19, 2023

    Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…

  6. InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution

    Posted on October 4, 2023

    In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…

  7. 6 Customer Engagement Trends Utility Providers Should Know

    Posted on September 22, 2023

    Customer engagement rates can determine a lot for utility service providers. Most notably, engagement with monthly bill payments can…

  8. LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story

    Posted on September 14, 2023

    LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…

  9. Attracting Millennials to the Insurance Industry Workforce

    Posted on September 7, 2023

    Originally published on September 7, 2023 at ALM PropertyCasualty360. The insurance industry is in the midst of a talent…

  10. InvoiceCloud at U2030’s SPARK Annual Meeting

    Posted on September 1, 2023

    InvoiceCloud was thrilled to participate in Utility 2030’s (U2030) Annual SPARK Meeting last week. Established in January 2020, U2030…