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Event Recap: Oracle Edge 2023
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
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3 Ways Digital Payments Improve the County Tax Office ExperienceÂ
It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…
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What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch)Â
We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…
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Infographic: The State of Online Payments Today
Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…
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USPS Announces New Postage Rates for 2023Â
Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…
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Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience
Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, was struggling to stabilize rates and improve internal operations…
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The 2023 Payment Experience Checklist
The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…
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Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and PaymentsÂ
Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between…
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Video: Soquel Creek Conserves Resources Through Frictionless Payments
Soquel Creek Water District is a public agency dedicated to providing a high-quality and sustainable water supply to nearly…
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Video: How Ellington Mutual is Meeting Today’s Customer Expectations
Ellington Mutual has been meeting its customers’ insurance needs for nearly 150 years — the last thing its team…
