1. ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

    Posted on July 20, 2023

    In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…

  2. Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story

    Posted on May 3, 2023

    Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…

  3. The Real-Life Benefits of Driving Digital Payment Adoption

    Posted on March 30, 2023

    The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…

  4. 3 Ways Digital Payments Improve the County Tax Office Experience 

    Posted on March 9, 2023

    It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…

  5. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

  6. 3 Biller Ideas for New Year’s Resolutions 

    Posted on January 5, 2023

    Happy New Year! 2023 is in full swing and, if you’re anything like us, you may have taken some…

  7. On-demand Webinar: the State of Municipal Bill Payments

    Posted on December 22, 2022

    Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…

  8. The 2023 Payment Experience Checklist

    Posted on December 8, 2022

    The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…

  9. Video: Soquel Creek Conserves Resources Through Frictionless Payments

    Posted on November 10, 2022

    Soquel Creek Water District is a public agency dedicated to providing a high-quality and sustainable water supply to nearly…

  10. The Key to Transforming Taxpayer Behavior 

    Posted on November 2, 2022

    Paying county taxes might be an unavoidable aspect of life, but that doesn’t mean there aren’t benefits to investing…