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Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story
Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…
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The Results of Truckee Meadows’ Successful Paperless Billing Adoption Campaign
Paperless billing adoption (the option to receive a bill digitally) has become an increasingly popular self-service option in recent…
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Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies
Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…
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The Real-Life Benefits of Driving Digital Payment Adoption
The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…
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Event Recap: Oracle Edge 2023
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
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Enhanced Policyholder Experience Drives Digital Engagement: Client Story
EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased…
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USPS Announces New Postage Rates for 2023
Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…
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Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience
Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, was struggling to stabilize rates and improve internal operations…
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Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and Payments
Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between…
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Video: Soquel Creek Conserves Resources Through Frictionless Payments
Soquel Creek Water District is a public agency dedicated to providing a high-quality and sustainable water supply to nearly…
