1. Video: How Ellington Mutual is Meeting Today’s Customer Expectations

    Posted on August 24, 2022

    Ellington Mutual has been meeting its customers’ insurance needs for nearly 150 years — the last thing its team…

  2. You’re an InvoiceCloud Customer – What Support Can You Expect? 

    Posted on August 10, 2022

    If you’ve recently become an InvoiceCloud customer, welcome! At InvoiceCloud, biller support is an essential part of our offerings,…

  3. Video: Bona Vista Water Improves Productivity with Online Payment Services

    Posted on July 27, 2022

    Community growth can be an exciting and overwhelming time for utility providers — more people relying on your services…

  4. Video: City of Escondido Saves Staff Time by Driving Self-Service

    Posted on June 1, 2022

    The InvoiceCloud model was developed around customer success — which means, literally, our team can’t succeed until our customer…

  5. Bona Vista Water District Improves Staff Productivity: Client Story

    Posted on February 2, 2022

    The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…

  6. InvoiceCloud Announces Winner of First-Ever Online Billing Sweepstakes

    Posted on January 19, 2022

    Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes! Over…

  7. Utility Payment Experience Drives 614% Adoption Spike: Client Story

    Posted on October 28, 2021

    For service providers, improving the utility payment experience is arguably one of the most positively impactful things an organization can do. Namely,…

  8. Paperless Enrollment Decreases Utility Shutoffs by 72%: Client Story

    Posted on September 8, 2021

    Regardless of location or services provided, utility companies can all agree on one thing: disconnecting services due to a lack of…

  9. Driving Self-Service Adoption with Enhanced CX: Client Story

    Posted on May 12, 2021

    In today’s day and age, it’s critical to meet your customers where they are. When it comes to the…

  10. Expanded Payment Options Increase Efficiencies: Client Story

    Posted on October 14, 2020

    For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill presentment…