-
Research: Achieving Effective Claims Payments
Insurance exists to mitigate the fallout from some of life’s most disruptive events. As such, claims are one of…
-
Rethinking Transaction Fees: The Unexpected Benefits for Businesses
In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…
-
How Do Customers Prefer to Resolve Payment Issues?
In the realm of digital transactions, challenges often surface, stemming from a variety of sources ranging from user errors…
-
The Top 3 Digital Payment Issues and How to Address Them
In the fast-paced world of digital payments, ensuring a smooth and hassle-free experience for customers is paramount. Understanding both…
-
3 Bill Payment Trends to Know for 2024
Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…
-
San Angelo Restores Customer Trust with Secure Payments Solution: Client StoryÂ
Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…
-
LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story
LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…
-
Preparing to Bridge the Utility Workforce Gap
The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…
-
The Key to Preventing Insurance Agent BurnoutÂ
According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…
-
What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?
It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…
