1. 3 Ways Digital Payments Improve the County Tax Office Experience 

    Posted on March 9, 2023

    It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…

  2. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

  3. What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch) 

    Posted on February 16, 2023

    We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…

  4. Enhanced Policyholder Experience Drives Digital Engagement: Client Story

    Posted on January 19, 2023

    EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling with inefficient collections technology that complicated payments and…

  5. USPS Announces New Postage Rates for 2023 

    Posted on January 11, 2023

    Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…

  6. On-demand Webinar: the State of Municipal Bill Payments

    Posted on December 22, 2022

    Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…

  7. Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience

    Posted on December 13, 2022

    Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, was struggling to stabilize rates and improve internal operations…

  8. The 2023 Payment Experience Checklist

    Posted on December 8, 2022

    The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…

  9. 3 Contactless Payment Options to Help Combat Flu Season 

    Posted on November 30, 2022

    Fall and winter usher in some lovely end-of-year milestones – the holiday season, time with family, and some truly…

  10. Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and Payments 

    Posted on November 21, 2022

    Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between…