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Event Recap: Oracle Edge 2023
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
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3 Ways Digital Payments Improve the County Tax Office Experience
It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…
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On-demand Webinar: the State of Digital Premium Payments
Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…
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What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch)
We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…
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Enhanced Policyholder Experience Drives Digital Engagement: Client Story
EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling with inefficient collections technology that complicated payments and…
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USPS Announces New Postage Rates for 2023
Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…
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On-demand Webinar: the State of Municipal Bill Payments
Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…
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Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience
Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, was struggling to stabilize rates and improve internal operations…
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The 2023 Payment Experience Checklist
The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…
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3 Contactless Payment Options to Help Combat Flu Season
Fall and winter usher in some lovely end-of-year milestones – the holiday season, time with family, and some truly…
