1. Preparing for the Impact of New Executive Paperless Check Order

    Posted on April 1, 2025

    Last week, the White House issued an Executive Order that’s been years in the making: the elimination of paper-based…

  2. Infographic: The 2025 State of Online Payments

    Posted on March 27, 2025

    Understanding how your customers pay their bills and what influences their choices is the foundation of every successful billing…

  3. American Bill Payment Habits: Trends, Challenges, and Opportunities 

    Posted on March 18, 2025

    The goals of billing and payment teams vary from organization to organization. Some might prioritize reducing payment delinquencies, while…

  4. Infographic: The Payment Delinquencies Roadmap

    Posted on November 6, 2024

    Payment delinquencies can cause significant challenges for both payers and billers. For payers, delinquencies can lead to anything from…

  5. 3 Strategies for Preventing Delinquent Premium Payments

    Posted on October 23, 2024

    One of the most prominent reasons insurance carriers lose policies is due to late or delinquent premium payments. Besides…

  6. 3 Strategies for Reducing Delinquent Utility Payments

    Posted on October 9, 2024

    Energy service providers across the U.S. are struggling with the consequences of late and delinquent utility payments, while service…

  7. Where to Find the InvoiceCloud Team at HCTC 2024

    Posted on September 25, 2024

    The Harris Customer Training Conference (HCTC) is an eagerly anticipated event for the InvoiceCloud team. The annual gathering provides…

  8. How Can Billers Empower Non-English Speaking Customers?

    Posted on September 19, 2024

    The convenience of online bill payments has undoubtedly transformed the lives of many Americans. However, this is not a…

  9. Enabling Digital Payments for Everyone: What We Mean and Why It Matters

    Posted on August 28, 2024

    There’s no “one way” to do anything. If there was, you’d never get to weigh in on how you…

  10. Research: Achieving Effective Claims Payments

    Posted on August 16, 2024

    Insurance exists to mitigate the fallout from some of life’s most disruptive events. As such, claims are one of…