1. 3 Takeaways from New Research on Millennial Policyholders

    Posted on February 17, 2021

    As the largest generation in North America, Millennials are an important demographic for insurance carriers. Not only because this…

  2. 3 Tips for Your Easiest Tax Event Ever

    Posted on January 20, 2021

    Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while…

  3. What are Outbound Campaigns for Billing Organizations?

    Posted on January 13, 2021

    The key to maintaining relationships with your customers isn’t too different from how to maintain the other relationships in…

  4. How 2020 Accelerated Online Payment Adoption

    Posted on December 30, 2020

    This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how they provide products…

  5. The Ultimate Online Payment Security Checklist

    Posted on December 16, 2020

    With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time…

  6. Increased Customer Satisfaction Saves Resources: Client Story

    Posted on December 2, 2020

    Just as billing and payments are an essential arm of local government, increased customer satisfaction is an essential metric for an effective…

  7. [Infographic]: The Current State of Online Payments

    Posted on November 11, 2020

    For most organizations, improving the customer experience is critical to remain competitive, retain customers, and even drive results. And…

  8. Improve Online Payments with 3 Research-based Tips

    Posted on October 28, 2020

    When it comes to making payments, customer expectations can change rapidly — and it’s your organization’s job to keep…