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Why Partial Payments are Critical for Modern Utility Billers
Payment flexibility is no longer a nice-to-have — it’s a necessity. For municipalities and utility agencies, offering partial payments…
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Digital Natives, Digital Dollars: A Guide to Gen Z Bill Payment Habits
Gen Z (people born between 1996 and 2010) are digital natives through and through. They’ve grown up with smartphones,…
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Checklist: Is Your Billing Organization Prepared to Go Paperless?
Paperless bills are no longer a nice-to-have — they’re a strategic imperative. For billing organizations, the decision to go…
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Celebrating Global Accessibility Awareness Day
Happy Global Accessibility Awareness Day (GAAD)! Every year, GAAD aims to raise awareness about digital access and inclusion by…
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Event Recap: IUCX Conference 2025
The IUCX Conference is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals…
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Helping Utility Customers Tackle Collections Challenges
Paul Applegate, VP of Alliances and Business Development recently collaborated with ASUG, Americans SAP Users Group, to discuss the…
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Harnessing SaaS to Transform the Policyholder Experience
Insurance continues to undergo rapid transformation, driven by rising customer expectations and the increasing frequency of catastrophic claims. Automation…
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Fostering Digital Financial Literacy with Billpayers
April is Financial Literacy Month, a time dedicated to highlighting the value of financial education in improving the fiscal…
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5 Ways InvoiceCloud Supports the Shift to Paperless Billing and Payments
You’ve likely heard by now that the latest Executive Order aims to phase out paper-based payments across all federal…
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Preparing for the Impact of New Executive Paperless Check Order
Last week, the White House issued an Executive Order that’s been years in the making: the elimination of paper-based…
