1. Infographic: The State of Online Payments in 2021

    Posted on December 2, 2021

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  2. 3 Survey Insights on Bill Payment Expectations for 2022

    Posted on November 17, 2021

    Gaining insight into your customers’ bill payment expectations is critical, regardless of the types of payments that fund your…

  3. Digital Services for All: InvoiceCloud and Financial Inclusion

    Posted on October 14, 2021

    Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable and equal access to…

  4. Infographic: Municipal Benefits of Digitizing Tax Collection Services

    Posted on August 18, 2021

    One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…

  5. 4 Keys to Reducing Late Premium Payments and Cancellations

    Posted on August 11, 2021

    Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest, top-of-mind challenge that keeps insurers up…

  6. Expanding the Payment Experience for Utility Customers

    Posted on August 4, 2021

    Timely and reliable customer payments are the backbone for all utilities. As the world of technology improves around us,…

  7. Increasing Self-Service Saves Utility $900k Annually: Client Story

    Posted on July 14, 2021

    For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the organizations themselves and…

  8. What Billers Say About Invoice Cloud’s Implementations

    Posted on July 7, 2021

    Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most…

  9. Why Use Outbound Payments for Insurance Claims?

    Posted on June 30, 2021

    Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges for other property…

  10. How Innovative is Your Premium Payment Experience?

    Posted on June 16, 2021

    If you’ve been tasked with keeping your insurance organization up-to-speed on critical innovations, you’re probably already on a journey…