research Archives - InvoiceCloud Blog
On-demand Webinar: the State of Digital Premium Payments

On-demand Webinar: the State of Digital Premium Payments

Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with providers when they receive a bill or pay a premium, making these touchpoints the best opportunity some...
What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch) 

What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch) 

We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are basically any way that a customer might make a payment or anywhere that you (as a merchant) might accept a payment. For digital payment channels, this “where”...
On-demand Webinar: the State of Municipal Bill Payments

On-demand Webinar: the State of Municipal Bill Payments

Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main source of revenue for many organizations, but research also indicates this touchpoint can have a major impact on customer satisfaction and the...