1. 5 Customer Preference Trends Your Organization Needs to Know

    Posted on June 24, 2020

    How important is keeping up with customer preferences? Although the answer to this question may vary by industry, the…

  2. Creating a Good User Experience for Online Payments

    Posted on May 20, 2020

    In a recent blog post, we discussed the benefits of improving the online payment experience. We detailed how a…

  3. 5 Benefits of Improving the Online Payment Experience

    Posted on May 6, 2020

    Keeping up with customer expectations is a challenge for most organizations, particularly when it comes to creating a good…

  4. Why Now is the Time to Innovate, Despite Uncertainty

    Posted on April 29, 2020

    There’s no denying that, in a relatively short period of time, the world has changed significantly. These changes have…

  5. Arming Customers with Self-Service to Combat Rising Water Costs

    Posted on April 1, 2020

    Water is crucial to life. Without it, humans would not survive for more than 3 to 4 days. But…

  6. Is Your EBPP Providing a Bad User Experience?

    Posted on March 25, 2020

    Consumers’ needs are constantly changing, but one thing remains the same—they expect an outstanding user experience (UX) every step…

  7. To Drive Adoption, Provide a Great Customer Experience

    Posted on February 12, 2020

    In 2020, providing a great customer experience is about meeting customers’ ever-changing expectations. Customer experience has become a primary…

  8. How a Positive User Experience Drives Business Results: Client Story

    Posted on February 5, 2020

    Creating a positive user experience is about more than your customers – it’s about driving quantifiable business results for…