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The 2024 Payment Experience Checklist
As we embrace the dawn of a new year, it’s the perfect time for billing organizations to reflect on…
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3 Bill Payment Trends to Know for 2024
Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…
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San Angelo Restores Customer Trust with Secure Payments Solution: Client Story
Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…
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InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution
In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…
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LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story
LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…
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The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client Story
The City of Hagerstown, Maryland was stuck dealing with a problematic digital billing and payment solution. The system’s rigid…
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ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution
In parts one and two of this series, we delved into understanding what ACH payments are and explored the…
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ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options?
In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…
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Preparing to Bridge the Utility Workforce Gap
The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…
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The Key to Preventing Insurance Agent Burnout
According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…
