-
What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?
It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…
-
Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story
Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…
-
3 Benefits of Automatically Matching Electronic Payments to Open Invoices
Of all the valuable resources billing organizations are looking to conserve these days, time is the most finite. Whether…
-
3 Ways Digital Payments Improve the County Tax Office Experience
It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…
-
On-demand Webinar: the State of Digital Premium Payments
Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…
-
On-demand Webinar: the State of Municipal Bill Payments
Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…
-
The 2023 Payment Experience Checklist
The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…
-
Video: Soquel Creek Conserves Resources Through Frictionless Payments
Soquel Creek Water District is a public agency dedicated to providing a high-quality and sustainable water supply to nearly…
-
The Key to Transforming Taxpayer Behavior
Paying county taxes might be an unavoidable aspect of life, but that doesn’t mean there aren’t benefits to investing…
-
New Research: the Most Important Moment for Utility Customer Satisfaction
Improving and maintaining utility customer satisfaction is a major priority for utility providers today – and for good reason….
