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Mail Fraud: How Digital Payments Can Offset the Rising Threat
Despite our increasingly paperless world, mail fraud has emerged as a pervasive and evolving threat — in fact, mail…
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What Water Systems can Learn from Digital Billing and Payments Research
This year’s State of Online Payments report shows digital billing and payment options continue to gain momentum in all…
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Infographic: The Annual State of Online Payments
In today’s billing and payment landscape, insights into how customers prefer to receive bills, make payments, and connect with…
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The Top 3 Digital Payment Issues and How to Address Them
In the fast-paced world of digital payments, ensuring a smooth and hassle-free experience for customers is paramount. Understanding both…
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On-demand Webinar: 5 Reasons LEXserv Upgraded to InvoiceCloud
Like many municipalities, LEXserv (The City of Lexington, KY’s city services billing program) was burdened with an insufficient online…
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The 2024 Payment Experience Checklist
As we embrace the dawn of a new year, it’s the perfect time for billing organizations to reflect on…
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Top 5 Biller Resources of 2023
We can hardly believe it, but it’s time to bid farewell to another memorable year. Just as your team…
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3 Bill Payment Trends to Know for 2024
Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…
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The Power of Behavioral Change: Driving Utility Innovation
The utility industry, a cornerstone of societal progress, is undergoing a profound transformation in response to environmental concerns, technological…
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San Angelo Restores Customer Trust with Secure Payments Solution: Client Story
Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…
