-
American Bill Payment Habits: Trends, Challenges, and Opportunities
The goals of billing and payment teams vary from organization to organization. Some might prioritize reducing payment delinquencies, while…
-
Event Recap: 2025 Oracle Edge Summit
Oracle Energy and Water’s Customer Edge Summit is a one-of-a-kind event for utility professionals to share lessons learned, best…
-
Webinar Recap: Encouraging Check Writers to Adopt Digital Payments
In this fast-paced, digital age, it’s interesting to see how some people still hold on to their time-honored habits….
-
3 Strategies for Preventing Delinquent Premium Payments
One of the most prominent reasons insurance carriers lose policies is due to late or delinquent premium payments. Besides…
-
3 Strategies for Reducing Delinquent Utility Payments
Energy service providers across the U.S. are struggling with the consequences of late and delinquent utility payments, while service…
-
How Does the 55+ Population Prefer to Pay Their Bills?
Despite the convenience online payments offers many people, these digital options have historically been met with reluctance from specific…
-
Webinar Recap: Encouraging Self-Service Among Digitally Reluctant Customers
Among your customer base, there are likely segments who have been historically resistant to using your digital payment options….
-
The Long-Reaching Impact of Paperless Adoption
In today’s digital age, the transition to paperless billing and the ongoing effort to drive paperless adoption is not…
-
Financial Literary Month: How Billers Can Keep Customers In-the-Know
April is Financial Literacy Month, which makes this a perfect time to reflect on a critical aspect of personal…
-
Rethinking Transaction Fees: The Unexpected Benefits for Businesses
In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…
