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Video: City of Escondido Saves Staff Time by Driving Self-Service
The InvoiceCloud model was developed around customer success — which means, literally, our team can’t succeed until our customer…
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3 Real-Life Ways Frictionless Payments Improve Revenue Collection
What do you think of when you hear the word “friction”? Maybe a point of contention you just can’t…
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Town of Elizabeth Saves 25 Hours/Mo. in Staff Workloads: Client Story
The Town of Elizabeth, CO, was stuck in a frustrating situation: their legacy online payment system was increasing staff…
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6 Tips for Improving Constituent Communications
For most elected officials, at least on the local level, constituent communications often present a challenge. While communications around…
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Carteret Craven Electric Lowers In-Person Payments 40%: Client Story
Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret, Craven, Jones,…
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InvoiceCloud Announces Winner of First-Ever Online Billing Sweepstakes
Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes! Over…
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How do QR Codes Impact e-Payment Adoption?
Since the start of the pandemic, it’s likely that you’ve nervously wandered into your favorite restaurant or coffee shop,…
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3 Takeaways from New Local Government Research
In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending bills…
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Encouraging Self-Service Payments with AgentConnect
Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most…
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4 Keys to Reducing Late Premium Payments and Cancellations
Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest, top-of-mind challenge that keeps insurers up…
