1. ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

    Posted on July 20, 2023

    In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…

  2. Preparing to Bridge the Utility Workforce Gap

    Posted on June 28, 2023

    The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…

  3. How Automating Premium Payments Reduces Costs and Workloads 

    Posted on June 21, 2023

    The challenges of inflation have significantly impacted our nation, and the insurance industry is no exception. Despite hopeful projections…

  4. ACH Series, Part 1: What is an ACH Payment and How Does it Work?

    Posted on June 14, 2023

    Every day, billions of dollars move through a payment system called the Automated Clearing House (ACH), a complex but…

  5. The Key to Preventing Insurance Agent Burnout 

    Posted on June 7, 2023

    According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…

  6. What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?

    Posted on May 15, 2023

    It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…

  7. Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story

    Posted on May 3, 2023

    Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…

  8. 3 Benefits of Automatically Matching Electronic Payments to Open Invoices 

    Posted on April 26, 2023

    Of all the valuable resources billing organizations are looking to conserve these days, time is the most finite. Whether…

  9. Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies 

    Posted on April 13, 2023

    Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…

  10. The Real-Life Benefits of Driving Digital Payment Adoption

    Posted on March 30, 2023

    The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…