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Town of Elizabeth Saves 25 Hours/Mo. in Staff Workloads: Client Story
The Town of Elizabeth, CO, was stuck in a frustrating situation: their legacy online payment system was increasing staff…
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Webinar Recap: 9 Ways to Optimize the Resident Payment Experience
If your staff is tired of fielding payment-related calls from the residents of your city, town, or village —…
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Carteret Craven Electric Lowers In-Person Payments 40%: Client Story
Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret, Craven, Jones,…
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How Billers can Curb Rising Paper Costs
In the thick of the digital age, where seemingly everything is done online, the cost of paper today has…
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Bona Vista Water District Improves Staff Productivity: Client Story
The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…
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Webinar Recap: The Digital Wallet Revolution
Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill payment experience. In 2020, digital…
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Increasing Self-Service Saves Utility $900k Annually: Client Story
For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the organizations themselves and…
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What Billers Say About Invoice Cloud’s Implementations
Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most…
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Why Use Outbound Payments for Insurance Claims?
Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges for other property…
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3 Benefits of an Enhanced Interactive Voice Response Solution
We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to make payments, whenever, wherever, and however they’d…
