1. Webinar Recap: 9 Ways to Optimize the Resident Payment Experience

    Posted on March 10, 2022

    If your staff is tired of fielding payment-related calls from the residents of your city, town, or village —…

  2. Carteret Craven Electric Lowers In-Person Payments 40%: Client Story

    Posted on February 18, 2022

    Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret, Craven, Jones,…

  3. How Billers can Curb Rising Paper Costs

    Posted on February 10, 2022

    In the thick of the digital age, where seemingly everything is done online, the cost of paper today has…

  4. Bona Vista Water District Improves Staff Productivity: Client Story

    Posted on February 2, 2022

    The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…

  5. Webinar Recap: The Digital Wallet Revolution

    Posted on November 5, 2021

    Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill payment experience. In 2020, digital…

  6. Increasing Self-Service Saves Utility $900k Annually: Client Story

    Posted on July 14, 2021

    For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the organizations themselves and…

  7. What Billers Say About Invoice Cloud’s Implementations

    Posted on July 7, 2021

    Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most…

  8. Why Use Outbound Payments for Insurance Claims?

    Posted on June 30, 2021

    Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges for other property…

  9. 3 Benefits of an Enhanced Interactive Voice Response Solution

    Posted on June 23, 2021

    We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to make payments, whenever, wherever, and however they’d…

  10. 4 Ways Your Organization Can Drive Online Payment Adoption for Taxes

    Posted on June 2, 2021

    When we talk about “adoption,” we are generally referring to electronic billing and payment adoption or the process of driving customers to make…