2022

January: Website review /user experience tips

February: Postal delays

March: Promoting additional services with your notification emails

April: Introducing the InvoiceCloud Marketing eToolkit

May: Get the Most Out of Your Sweepstakes Participation

2021

March: (Inaugural issue)  Using your bill effectively

April: Promoting paperless billing

May: Using an insert/custom buckslip

June: Customer experience

July: Facebook ads

August: QR codes

September: Using incentives – sweepstakes, coupons, discounts

October: Strategic use of email

November: Why envelope teasers work

December: Promoting online payments to seniors