Every transaction is a chance to build trust — our platform proves this 133 million times a year.
Every transaction is a chance to build trust — our platform proves this 133 million times a year.
Every transaction is a chance to build trust — our platform proves this 133 million times a year.
Empower customers with convenient, digital options for utility billing and payments.
Accept all major cards: Visa, MasterCard, Discover, and American Express.
Provide secure, cloud-based payment and storage options for recurring or one-time payments.
Use automated phone calls to remind customers of upcoming payments or allow them to pay directly over the phone.
Thanks to guest checkout, AutoPay and paperless capabilities, and personalized communication reminders, you’ll be on your way to slashing call center inquiries, disconnect/reconnect fees, and print and mail expenses in no time.
Take IT and finance productivity up a level with advanced integrations, managed upgrades, enhanced exception handling, and automated reconciliation processes.
Increase on-time payments and customer satisfaction with adoption-boosting features like multiple payment type options, guest checkout, AutoPay, and personalized communication.
The key to reducing costs and manual processes is effectively encouraging customers to use digital payments. With superior ease of use and an interface designed to engage customers, utilities using InvoiceCloud see a 49% increase in digital payments on average in year one.
Your customers expect the latest innovations as soon as they’re available. Leverage a SaaS infrastructure to deliver automated upgrades without IT lift, increasing your efficiency 3-10x.
Implement your new billing and payments solution without interruption to your critical utility services – and get impactful support every step of the way. From implementation, to user, to marketing your new digital payment options to customers, you’ve got a true partner in InvoiceCloud.
Thanks to proven integrations with 150+ CIS, implementations are seamless with your existing systems. Save your IT and billing teams the headache and start offering customers your new-and-improved digital payment options sooner.
Save IT teams time and stay ahead of the latest innovations. Get automatic updates to customers without time-consuming upgrades or costly customizations through our secure, efficient SaaS model.
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Ensure peace of mind for both you and your payers with PCI Level 1 Compliance that securely encrypts customer data.
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Ensure seamless integrations and accurate, fast account reconciliations with InvoiceCloud’s 150+ CIS/core billing software company partnerships.
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Enable customers to pay however they prefer with options like AutoPay, ApplePay, Guest Checkout/One-Time Payment, Interactive Voice Response (IVR), and more.
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Give customers detailed reminders of when bills are due, direct links to payment options, and other service notifications with calendar notifications and text, email, and phone personalized communications.
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Transform how you invoice, deliver, and accept payments digitally.
Transform how you invoice, deliver, and accept payments digitally.
We believe the billing and payment experience should be effortless for everyone. As leaders in digital bill payments, we have a unique opportunity to go beyond modernizing financial transactions and help expand access to them, ensuring no one is left behind.
We believe in the power of digital payment adoption to improve customer engagement and embrace financial inclusion.
Efficient and intuitive payment experiences through a secure, connected technology ecosystem.
Impactful technical and consultative support, starting with dedicated implementation teams, ongoing customer support, and access to marketing resources to promote digital options within your community.
Satisfied and engaged customers thanks to an easy-to-use interface.
Increased digital adoption, which translates to streamlined efficiencies and significant cost savings for your team.
The peace of mind with a fully-integrated and secure platform.
Utility shut-off rates are rising year over year. Reduce disconnects with targeted payment reminders, increased AutoPay enrollment, and an easy-to-use interface that drives more timely, digital payments.
The cost of paper alone costs utilities thousands each year. Drive higher levels of digital payment self-service and paperless billing enrollment with innovative features proven to boost adoption, leading to a 2-10x reduction in billing-related costs.
Manual processes involved with billing and payments occupies hours of your team’s time. Automate with InvoiceCloud and see a 3-10x increase in billing-related efficiencies.
Take a deeper look at how your team can reduce costs and manual processes by driving your higher levels of digital adoption to date.
Our team of industry experts work with you to understand your utility’s unique goals and challenges.
Dedicated implementation specialists get you up and running, with minimal lift from your IT teams.
Our Customer Success and Marketing Services support you every step of the way along your journey to 100% digital payment adoption, including personalized programs to drive adoption among your customers and a library of resources to educate and empower your community.
Enable customers to pay however they prefer with options like AutoPay, ApplePay, Guest Checkout/One-Time Payment, Interactive Voice Response (IVR), and more.
Give customers detailed reminders of when bills are due, direct links to payment options, and other service notifications with calendar notifications and text, email, and phone personalized communications.
Ensure peace of mind for both you and your payers with PCI Level 1 Compliance that securely encrypts customer data.
Save IT teams time and stay ahead of the latest innovations. Get automatic updates to customers through our secure, efficient SaaS model.
Ensure seamless integrations and accurate, fast account reconciliations with InvoiceCloud’s 150+ CIS/core billing software company partnerships.
Let’s talk about taking your billing and payments to the next level.
We believe the convenience of digital payments should be available to everyone, regardless of their access or comfort with technology.
Learn more about our commitment to making Digital Payments for Everyone.
InvoiceCloud was founded on the belief that every time someone says, “it shouldn’t be this hard,” they’re right. We’re dedicated to ensuring no one feels that frustration when paying a bill from one of our customers.
“As aspirational as this may sound, committing to digital payments for everyone is feasible. By leveraging research, technology, and simple empathy, we can finda way to bring everyone onboard.”
CEO, InvoiceCloud
What one biller might find too hard may be second nature to another. To truly live by our guiding principle, we must go beyond providing an effortless payment experience for one type of person to providing easy digital payments for everyone.
To make this a reality, the InvoiceCloud team has committed to a few critical areas of focus:
Continuing to provide our intuitive platform that offers multiple easy ways to pay bills, no matter a customer’s level of access or comfort with technology
Constantly iterating with new, innovative solutions and payment-related AI leadership to expand access to self-service options, which our true SaaS technology allows us to automatically roll-out to all customers with minimal effort on their part
Providing meaningful support for our customers’ marketing and IT needs to maintain the highest level of customer service (For these efforts, we’ve been recognized with multiple awards, including the American Business Awards® and the Stevie® Awards.)
Understanding the challenges and unmet needs of customers previously left behind by digital transformation