Granicus’s SmartGov (Permitting, Compliance & Licensing) is a cloud-based software platform built for local and state government agencies to streamline how they manage permits, inspections, business licenses, code enforcement, and compliance.
SmartGov helps governments automate workflows—such as plan reviews, permit routing, inspection tracking, licensing renewals—and provides a unified back-office and citizen-facing portal so residents can apply online, track status, and view inspection results.
Since being acquired by Granicus, SmartGov has been positioned as part of the broader Government Experience Cloud. The platform supports features like real-time reporting, GIS mapping, mobile inspection tools, form customization, and integrations with payment systems—aimed at reducing processing times, boosting transparency, improving accuracy, and enhancing citizen satisfaction.
InvoiceCloud and Granicus SmartGov deliver an integrated solution that streamlines permitting, licensing, and billing processes for local governments while enhancing the customer experience. By combining SmartGov’s powerful cloud-based community development and regulatory platform with InvoiceCloud’s secure, user-friendly payment technology, municipalities can simplify workflows, accelerate collections, and offer flexible online payment options. Together, we enable governments to reduce administrative burdens, increase citizen satisfaction, and support modern digital service delivery.