WCAG compliance. Multilingual and mobile-friendly design. Accessible digital experiences.
In this 30-minute episode — the first of our four-episode “Customer Confidence” webinar series — we explore how accessible billing and payment experiences help utilities, insurance carriers, and other service providers keep customers’ trust in digital systems, drive adoption, and improve operations.
Watch the session to learn:
- What guidelines service providers must follow to be WCAG and ADA compliant (both for their general websites and digital payment experiences)
- How accessible design ultimately improves operational efficiency by saving staff time and resources
- Why accessible design impacts every customer’s experience and helps organizations keep customer trust