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What to Expect From a Modern CIS
Customer experience is on the move…literally! The boundaries of Customer Information Systems (CIS) are extended to include customer self-service,…
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3 Ways InvoiceCloud Can Improve Your AM Best Score
Choosing an insurance provider is a major decision for policyholders – and who among us can say they don’t…
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Town of Elizabeth Saves 25 Hours/Mo. in Staff Workloads: Client Story
The Town of Elizabeth, CO, was stuck in a frustrating situation: their legacy online payment system was increasing staff…
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6 Tips for Improving Constituent Communications
For most elected officials, at least on the local level, constituent communications often present a challenge. While communications around…
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Webinar Recap: 9 Ways to Optimize the Resident Payment Experience
If your staff is tired of fielding payment-related calls from the residents of your city, town, or village —…
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Bona Vista Water District Improves Staff Productivity: Client Story
The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…
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3 Billing and Payment Resolutions for Easier Collections
Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…
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How do QR Codes Impact e-Payment Adoption?
Since the start of the pandemic, it’s likely that you’ve nervously wandered into your favorite restaurant or coffee shop,…
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6 Digital Payments Trends to Watch in 2022
Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…
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Infographic: The State of Online Payments in 2021
Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…
