How to Protect Your Utility or Municipality from Cyberthreats
In January 2020, cybercriminals disturbed government services for a week in Tillamook County, using ransomware. In May 2020, cybercriminals…
Tags: online payment system, partnerships, security, utilities
Driving Self-Service Adoption with Enhanced CX: Client Story
In today’s day and age, it’s critical to meet your customers where they are. When it comes to the…
Tags: client stories, online payment system, online payments, self-service, user experience
3 New Biller Best Practices in the Wake of COVID-19
Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…
Tags: adoption, digital payments, omni-channel, saas, user experience
The Benefits of a Reconciliation Tool for Insurance Organizations
Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that leaves insurance organizations vulnerable to critical errors and needlessly consumes employee…
Tags: customer satisfaction, ebpp, insurance, online payment system, policyholder experience
Celebrating Earth Day: The Impact of Paperless Billing
This Earth Day, we’d like to highlight a self-service option in the payment route that’s beneficial for billing organizations, the planet, and highly convenient for…
Tags: adoption, online payments, self-service, user experience
The Mobile Payment Platform Optimization Checklist
Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel of their choice is key to increasing online…
Tags: customer experience, ebpp, google pay, mobile wallet, omni-channel
What it Takes to Join the Invoice Cloud Implementation Team
The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: providing both a simple, online payment solution that makes our clients’ jobs easier…
Tags: culture, implementations, online payment system, saas, values
InvoiceCloud and PayPal: 4 Unique Benefits for your Organization
At InvoiceCloud, our primary focus is improving customer engagement to encourage more online payments and drive results for your organization. We’re continuously…
Tags: customer experience, digital payments, online payment system, paypal
How to Find the Best Online Payment Solution for Workers’ Comp
The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every corner…
Tags: ebpp, insurance, online payment system, partnerships, policyholder experience