Case Study

The City of Atlanta Increases Customer Satisfaction and Staff Efficiencies by Streamlining Payments

The City of Atlanta Increases Customer Satisfaction and Staff Efficiencies by Streamlining Payments

The City of Atlanta Increases Customer Satisfaction and Staff Efficiencies by Streamlining Payments

Since implementing InvoiceCloud, the City of Atlanta has seen several benefits, including:

  • Improved payment processing with real-time data
  • Increased self-service and e-payment adoption
  • Higher customer satisfaction
  • Reduced customer service call volume
  • Increased operational efficiencies