VXSmart provides innovative, cloud-based customer engagement, billing, and analytics platforms designed specifically for water, gas, and electric utilities. Its solutions empower utilities to better connect with their customers through personalized digital experiences, self-service portals, and proactive communications, while also equipping staff with advanced tools to streamline billing, manage payments, and analyze usage data in real time. By integrating powerful analytics, the platform helps utilities identify trends, optimize resource management, reduce costs, and promote conservation efforts. With a focus on operational efficiency and customer satisfaction, it enables utilities to deliver modern, transparent, and reliable services that build stronger relationships with the communities they serve.
InvoiceCloud and WaterSmart partner to provide utilities with an integrated solution that enhances customer engagement, streamlines billing and payments, and promotes water conservation. By combining WaterSmart’s powerful customer engagement and data analytics platform with InvoiceCloud’s secure, user-friendly electronic bill presentment and payment technology, utilities can deliver personalized insights, flexible digital payment options, and proactive communications. Together, we help utilities improve operational efficiency, accelerate collections, and empower customers to better understand and manage their water use — fostering stronger relationships and more sustainable communities.