Case Study

James City County Increases Customer Satisfaction and Collections Efficiencies

James City County Increases Customer Satisfaction and Collections Efficiencies

James City County Increases Customer Satisfaction and Collections Efficiencies

Since implementing InvoiceCloud, James City County has seen several benefits, including:

  • Increased self-service and e-payment adoption
  • Higher customer satisfaction
  • Decreased walk in traffic and paper bill costs
  • Automatic technology updates