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Digital Natives, Digital Dollars: A Guide to Gen Z Bill Payment Habits
Gen Z (people born between 1996 and 2010) are digital natives through and through. They’ve grown up with smartphones,…
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The Benefits of Paperless Billing for Insurance Carriers
Insurance carriers today are faced with a challenging balancing act. Skyrocketing prices have put cost reduction top of mind….
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Checklist: Is Your Billing Organization Prepared to Go Paperless?
Paperless bills are no longer a nice-to-have — they’re a strategic imperative. For billing organizations, the decision to go…
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What is Paperless Billing?
In today’s digital-first world, the shift away from paper is no longer an isolated trend. From federal agencies to…
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Celebrating Global Accessibility Awareness Day
Happy Global Accessibility Awareness Day (GAAD)! Every year, GAAD aims to raise awareness about digital access and inclusion by…
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Event Recap: IUCX Conference 2025
The IUCX Conference is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals…
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Helping Utility Customers Tackle Collections Challenges
Paul Applegate, VP of Alliances and Business Development recently collaborated with ASUG, Americans SAP Users Group, to discuss the…
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Claims Automation: Balancing CX and Efficiency to Shape the Future of Insurance
Claims automation is transforming the insurance industry, allowing insurers to balance customer experience (CX) with operational efficiency. To stay…
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Fostering Digital Financial Literacy with Billpayers
April is Financial Literacy Month, a time dedicated to highlighting the value of financial education in improving the fiscal…
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5 Ways InvoiceCloud Supports the Shift to Paperless Billing and Payments
You’ve likely heard by now that the latest Executive Order aims to phase out paper-based payments across all federal…
