Why are SSO and MFA Essential for Secure Digital Bill Payments?
Nowadays, secure digital bill payments and user experience don’t have to be viewed as competing priorities. In fact,…
Accelerate premium collections and real-time disbursements with a secure digital payment platform that lowers operating costs and minimizes manual work.
Whether it’s collecting monthly premiums or sending claim disbursements, fast and easy digital payments are key for building policyholder trust and reducing operational friction. Real-time digital disbursements restore stability when it matters most, while simple, secure premium payments help policyholders stay protected without added stress. Every transaction — inbound or outbound — is a chance to fulfill your promise with speed, reliability, and care.
Drive digital adoption and build lasting policyholder relationships with:
*Based on a third-party study using data from the InvoiceCloud platform, third-party research, and anonymized customer data.
Optimize workflows by automating billing, communications, reconciliation, and claims disbursements. Our SaaS solution uses real-time data for a 99%* reconciliation match rate, reducing manual errors, call volumes, and administrative workload across billing and collections.
Gain visibility into the entire policyholder journey with real-time dashboards and predictive analytics that help you proactively optimize performance and curb delinquent premiums.
Stay compliant with dynamic regulatory updates, secure every transaction with advanced encryption and PCI compliance, and support complex disbursements with audit-ready, digital-first workflows.
Enhance security and improve the customer experience by accelerating the claims payout process. Our platform integrates directly with your core systems to automate binder payments, refunds, and multi-party disbursements.
Accelerate time to value with expert-led onboarding, continuous SaaS updates, and ongoing support tailored to the unique needs of insurance billing and disbursement teams.
Enjoy a unified, end-to-end payment experience that fits seamlessly into your existing workflows without bolt-ons, batch delays, or disruptive upgrades. InvoiceCloud integrates with the platforms insurers already rely on — like Guidewire, Duck Creek, Sapiens, and other claims, ERP, and legacy systems. Pre-built connectors and flexible APIs eliminate data silos, reduce manual processing, and improve continuity across billing, collections, and disbursements. Plus, get dedicated support from technical experts that work hand-in-hand with your team for a smooth, secure deployment that minimizes risk and accelerates time to value.
Maintain a positive public image: Increased self-service options translate to fewer calls, higher policyholder satisfaction, and increased retention.
Ensure smoother business operations: With a 3-10x* increase in backend efficiencies, carriers can enjoy smoother operations with real-time reporting capabilities and fast, accurate reconciliations.
Reduce costs: Slash operational expenses by reducing paper billing and policy cancelations due to delinquent payments. Our platform increases digital adoption, which not only reduces costs with fewer paper bills but preserves premium revenue.
Ensure accurate reconciliations: Our SaaS solution uses real-time data to ensure a 99% reconciliation match rate.*
Partner with an industry-leading payment solution provider: Reduce IT maintenance with an easy integration that fits your existing tech stack, accelerating time to value, with no implementation fees.
Keep your organization secure: Our PCI-compliant solution is SOC 2, HIPAA, and FedRAMP certified with encrypted customer data and a SaaS model that automatically provides the latest security updates.
Ensure efficient delivery of claims payments: Meet policyholders in their moment of need by quickly delivering claims payments through a range of digital options.
Reduce operational risk and ensure compliance: Keep policyholder data secure with an encrypted, SaaS solution that maintains PCI compliance for your organization.
Turn premium and claims payments into a loyalty-building experience for policyholders and staff alike with a true SaaS platform built for insurance. Offer a more efficient, more human end-to-end payment experience that supports your digital transformation and strengthens policyholder relationships at scale.
Behind every active insurance policy is a promise — and behind that promise is a system that must work flawlessly. Meet policyholder expectations with flexible payment options and real-time processing.
The cost of paper alone costs carriers thousands each year. With innovative features proven to boost adoption, you can drive higher levels of digital self-service and lessen costs in the process.
Reliable, on-time payouts and easy-to-use premium experiences curb frustration and complaints, leading to positive word of mouth and fewer policy cancellations.
The more policyholders paying online, the fewer calls your team has to answer. Allow staff to focus on the high-priority projects that make your policyholder experience a competitive differentiator.
Support doesn’t start and end at implementation. Expect 24/7 technical support and marketing expertise for promoting your new digital payment options to policyholders. You’ve got a true partner in InvoiceCloud — without hidden fees.
Built-in tracking and reporting helps carriers stay compliant with state unclaimed property laws, delays and lost payments. Audit-ready transaction records ensure transparency and simplify regulatory reporting. Secure digital delivery reduces the risk of non-compliance tied to paper checks and outdated processes.
Nowadays, secure digital bill payments and user experience don’t have to be viewed as competing priorities. In fact,…
In today’s digital billing landscape, maintaining compliance is a full-time job. From PCI DSS requirements for cardholder data…
InvoiceCloud’s insurance payment platform (also called an EBPP system) enables carriers, TPAs, and MGAs to deliver bills and accept payments digitally. InvoiceCloud modernizes this with a secure, self-service portal for policyholders, supporting multiple payment methods (credit/debit, ACH, digital wallets) for both inbound (premiums) and outbound (claims disbursements) payments, and automated reminders that improve collections and reduce late premiums.
InvoiceCloud reduces payment friction through features like one-click payments, personalized email and text reminders, and a true guest checkout experience. Many insurers see an immediate improvement in current-to-delinquent ratios after implementation.
InvoiceCloud empowers policyholders to:
These features reduce friction and improve satisfaction and retention.
Policyholders can pay premiums using cards, ACH, or digital wallets. For claims, InvoiceCloud enables real-time disbursements through direct deposit, push-to-debit, or virtual cards, even handling multi-party or lienholder payees.
InvoiceCloud offers seamless integration with 160+ leading insurance platforms, like Guidewire (PolicyCenter, BillingCenter, ClaimCenter), Duck Creek, and Sapiens. It uses pre-built, configurable connectors and flexible APIs to reduce implementation time and IT burden.
Unlike traditional payment systems that just process transactions, InvoiceCloud focuses on engagement. Its behavioral design encourages policyholders to adopt AutoPay, paperless billing, and recurring payments — creating a long-term digital relationship.
InvoiceCloud is PCI Level 1 and SOC 2 compliant, with encrypted, tokenized transactions. It also supports multifactor authentication, ensuring sensitive policyholder and claims data stays protected.
Back-office functions like reconciliation, exception handling, and delinquency processing are automated. Finance teams gain real-time payment visibility, cutting reconciliation time by up to 50%.
InvoiceCloud offers dashboards and predictive analytics on key metrics like payment trends, digital adoption, delinquency rates, and claims disbursement performance — supporting better decision-making.
Insurers typically recover their investment within 12–18 months through:
InvoiceCloud supports Property & Casualty carriers, Life & Annuity providers, Workers’ Compensation funds, TPAs, MGAs, and Captive programs. Each deployment is tailored to your core systems and lines of business.
InvoiceCloud allows configurable fee policies. Carriers can choose to absorb processing fees or pass them on to policyholders based on business goals and user experience preferences.
Connect with our insurance payment experts to see how InvoiceCloud drives results from day one — and scales with your business for long-term success.