1. Claims Automation: Balancing CX and Efficiency to Shape the Future of Insurance

    Posted on May 1, 2025

    Claims automation is transforming the insurance industry, allowing insurers to balance customer experience (CX) with operational efficiency. To stay…

  2. Harnessing SaaS to Transform the Policyholder Experience

    Posted on April 18, 2025

    Insurance continues to undergo rapid transformation, driven by rising customer expectations and the increasing frequency of catastrophic claims. Automation…

  3. 5 Ways InvoiceCloud Supports the Shift to Paperless Billing and Payments

    Posted on April 3, 2025

    You’ve likely heard by now that the latest Executive Order aims to phase out paper-based payments across all federal…

  4. Sapiens Podcast: The State of Online Claims Payments in 2025

    Posted on February 18, 2025

    In the most critical time of loss, policyholders want to be made whole again, as quickly and efficiently as…

  5. 3 Strategies for Preventing Delinquent Premium Payments

    Posted on October 23, 2024

    One of the most prominent reasons insurance carriers lose policies is due to late or delinquent premium payments. Besides…

  6. Research: Achieving Effective Claims Payments

    Posted on August 16, 2024

    Insurance exists to mitigate the fallout from some of life’s most disruptive events. As such, claims are one of…

  7. Sapiens Podcast: Changing Trends in Online Financial Transactions

    Posted on July 10, 2024

    Online financial transactions are here to stay in the insurance industry. With their speed, security, and ease of processing,…

  8. Podcast: Delivering Seamless Digital Policyholder Experiences

    Posted on June 13, 2024

    For insurers committed to improving digital policyholder experiences, digitizing payments should be a priority. Payments are where the rubber…

  9. The Evolution of Insurance Claims

    Posted on March 7, 2024

    Insurance claims are a concept that’s been around for centuries. These payments alleviate financial burdens during some of the…

  10. InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution

    Posted on October 4, 2023

    In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…