We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…

We spend most of our lives at work. In fact, the only place we spend more time is in bed. …

Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased…

Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…

Happy New Year! 2023 is in full swing and, if you’re anything like us, you may have taken some…

Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…

Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, wasstruggling to stabilize rates and improve internal operations with…

The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…