1. Rethinking Transaction Fees: The Unexpected Benefits for Businesses

    Posted on March 15, 2024

    In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…

  2. How Do Customers Prefer to Resolve Payment Issues?

    Posted on February 29, 2024

    In the realm of digital transactions, challenges often surface, stemming from a variety of sources ranging from user errors…

  3. The Top 3 Digital Payment Issues and How to Address Them

    Posted on January 17, 2024

    In the fast-paced world of digital payments, ensuring a smooth and hassle-free experience for customers is paramount. Understanding both…

  4. 3 Bill Payment Trends to Know for 2024

    Posted on December 8, 2023

    Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…

  5. San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

    Posted on October 19, 2023

    Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…

  6. LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story

    Posted on September 14, 2023

    LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…

  7. ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

    Posted on July 27, 2023

    In parts one and two of this series, we delved into understanding what ACH payments are and explored the…

  8. ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

    Posted on July 20, 2023

    In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…

  9. Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story

    Posted on May 3, 2023

    Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…

  10. The Real-Life Benefits of Driving Digital Payment Adoption

    Posted on March 30, 2023

    The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…