After switching to the frictionless, customer-friendly experience provided by InvoiceCloud’s digital engagement and payment solution, Hagerstown has seen several benefits, including:
- Increased self-service adoption
- Higher customer satisfaction rates with a seamless experience across all payment types
- Decreased shutoffs with higher AutoPay enrollment
- Reduced manual workload migrating ACH Payments to InvoiceCloud
- A fully supported, straightforward integration with their core CIS